Our Process

From first contact to final delivery.

Working with an external editorial partner should not be complicated. Here is exactly how an engagement with NADAKAI runs, from first contact to final delivery.

01

Initial Contact

Reach us by email, through the contact form, or by booking a call. Tell us what you are working on, what you need, and when you need it. You do not need a polished brief — a few sentences about the document, the audience, and the timeline is enough to start.

You DoSend an email or fill in the contact form.
We DoRespond within one business day with initial questions or a proposed next step.
02

Scoping

We review your document (or a sample of it) and discuss your needs. This is where we agree on the type of editing required, the scope of work, the timeline, and the cost. Nothing starts until scope is confirmed in writing.

If the right type of editing is not obvious — copyediting vs. line editing, for example — we will recommend what we think the document needs and explain why.

You DoShare the document or a representative sample.
We DoReview it, ask any clarifying questions, and send a written scope and quote.
03

Agreement

Once you approve the scope and quote, we confirm the timeline and begin work. For larger projects, we may ask for a deposit. All agreements are in writing — a reply to our email is sufficient.

You DoApprove the scope in writing.
We DoConfirm start date and delivery date.
04

Editing

We edit your document to the agreed specification. For structural edits or complex projects, we may send an interim memo or check in before completing the full edit. If something significant comes up during editing, we tell you. We do not go silent and then deliver.

If we identify additional work beyond what was agreed, we flag it and ask before proceeding. You will not receive a bill for work you did not commission.

You DoStay available for any clarifying questions (rare, but sometimes needed).
We DoComplete the editing within the agreed timeline.
05

Delivery

We deliver the edited document as a tracked-changes file, along with an editor's note summarizing the main changes, patterns found, and any decisions made. For copyediting and proofreading, we also provide a clean copy.

You review the document, accept or reject tracked changes, and ask any questions. We are available for one round of follow-up queries at no additional cost.

You DoReview the delivery and respond with any questions.
We DoAnswer follow-up questions and provide clarification where needed.
06

Invoicing

We invoice on delivery, or per agreed milestones for larger projects. Payment terms are 14 days. We accept bank transfer and major payment platforms.

Payment Terms14 days from invoice
MethodsBank transfer, major payment platforms

What to Expect

A few things worth knowing.

We use tracked changes.

Every editorial change we make is visible. You are always in control of what goes into your final document.

We stay in scope.

If we identify additional work beyond what was agreed, we flag it and ask before proceeding. You will not receive a bill for work you did not commission.

We know the material.

You will not spend half the engagement explaining background. Our editors work in the sectors our clients work in.

We are direct.

If we think your document has a structural problem that a line edit will not fix, we will say so before you pay for a line edit.

FAQ

Common questions.

Do you work on confidential documents?

Yes. We treat all client documents as confidential and can sign an NDA if required. Most of our clients work with sensitive material.

Can you work to our style guide?

Yes. If you have a house style guide, send it with your document. If you do not, we apply Chicago (16th edition) or another agreed standard.

What file formats do you work in?

We work primarily in Microsoft Word with tracked changes. We can also work in Google Docs. For final proofread of typeset documents, we can work on PDF with annotations.

What if we need work done faster than your standard timeline?

Rush turnaround (48 hours) is available for most copyediting and proofreading work at a 50% surcharge. For line editing and structural work, rush availability depends on current capacity.

Do you offer ongoing or retainer arrangements?

Yes. For clients with regular publishing programmes, we can structure a monthly retainer covering a set volume of editing and priority scheduling.

How do I know which type of editing my document needs?

Send us a sample — 500 words from your document — and we will review it and recommend the right service. This is free and comes with no commitment. You can also review our service definitions to get a sense of the distinctions.

Ready to start?

We respond to all inquiries within one business day.